6. Login issue for users authenticating using Windows AD

Known issue: Users in same forest but different domain from RAMP Manager are unable to log into RAMP using AD authentication

RAMP Manager is deployed on a server in AD group “A” and RAMP is configured to allow users from AD group “B” to log into RAMP. Both “A” and “B” are in the same AD forest.

User belonging to AD group “B” is unable to log into RAMP. User belonging to AD group “A” is able to successfully log ito RAMP.

Fix If RAMP is installed in an AD forest, ensure the AD user and the AD group intended to use AD authentication in RAMP must exist in same domain/child domain in the AD forest.