Cloud Support

Users of RAMP can monitor four different types of servers: Physical Servers, Blade Servers, Virtual Servers and Cloud Servers.

A physical Server has a single operating system and is mounted in a rack in a physical location such as a data center or room. To enable RAMP to monitor the physical server, RAMP is configured with the IP address of the physical server and the necessary credentials to access the server.

A Blade Server is a physical server running a single operating system and mounted in a Blade Chassis. To enable RAMP to monitor the Blade Server, RAMP is configured with the IP address of the Blade Server and the necessary credentials to access the Blade Server.

A Virtual Server is a virtual machine that is hosted by a Hypervisor running on a physical server. To enable RAMP to monitor the Virtual Server, RAMP is configured with the IP address of the physical server hosting the Virtual Server and the necesssary credentials to access the Host. The Host (either Hyper-V or VMware) provides RAMP with the information for all the Virtual Servers hosted by the hypervisor.

A Cloud Server is a virtual server that is running in a public cloud. To enable RAMP to monitor a cloud server, RAMP is configured with IP address of the Cloud Server and the necessary credentials to access the Cloud Server.

Cloud Location

  • a Cloud Location can only contain Cloud Servers
  • a Cloud Location can be added to a Location but not another Cloud Location. Additionally a Location cannot be added to a Cloud Location.

To add a new Cloud location: From the Hierarchy view, select a location, then select “Add New Cloud Location”.

From the Advanced menu, select “+ Add New > Add New Cloud Location”.

To delete a Cloud location: select Cloud location to be deleted, then from the Advanced menu select “Delete Cloud Location”.

Unlike a physical Location, a Cloud Location has no “Properties” option.

Cloud Server

  • a Cloud Server can only be added to a Cloud Location.
  • a Cloud Server can either be discovered through a Discovery or manually added to a Cloud Location.

Discover a Cloud Server

Create a Discovery and configure the Discovery with the IP address and necessary credentials to allow RAMP to connect to the cloud server. Configure a Discovery Data Collector that has both IP connectivity, the necessary credentials and access to the cloud server. Recommendation is that the Data Collector be deployed in the same cloud region as the Cloud Servers the Data Collector needs to connect to. Configure the Default Group to either “Unplaced” or an existing Cloud Location.

Manually Create a Cloud Server

In the Hierarchy view, select the desired Cloud Location, right click and select “Add New Cloud Server”.

Alternatively, in the Hierarchy view and select the desired Cloud Location. From the Advanced menu “+ Add New > Add New Cloud Server”.

Merging a Cloud Server

A discovered Cloud server will automatically merge with a manually created Cloud Server if the Serial Number for the discovered cloud server and manually created cloud server match.

The user can force the merger of the manually created Cloud Server and discovered Cloud Server by selecting the Cloud Server in the Hierarchy view, then from the Advanced menu select “Merge Into”.

Deleting or Retiring Cloud Server

Similar to physical or virtual servers, a Cloud Server can be deleted or retired. To delete a Cloud Server, select the cloud server in the Hierarchy view, then from the Advanced menu select “Delete Cloud Server”. To retire a Cloud Server, select the cloud server in the Hierarchy view, then from the Advanced menu select “Retire Cloud Server”.

Managing a Cloud Server

A monitored Cloud Server will display information provided by cloud provider, such as Serial Number, Operating System, virutal CPU and Memory percentage utilization, virtual HDD.

Configuring Properties of a Cloud Server

iconProperties Select Properties icon.

User-configurable fields are:

USER CONFIGURABLE FIELDS DESCRIPTION
Display Name Name displayed identifying the asset
Type Type of Asset. Options are Blade Server, Cloud Server, Server or Virtual Server
Manufacturer Public Cloud provider. Options are AWS, Google Cloud or Microsoft Azure
Location Any available Cloud Location.
State Status of the device. Options are Unknown, Active, Inactive, Maintenance, Retired, Returned or Staging
Monitoring Whether the device is actively monitored by RAMP. Options are Enabled or Disabled